This position provides clinical oversight to the patient care team within specialty program areas. Maintains the quality of work performed, as well as coordinates patient flow and utilization of staff for maximum efficiency. The leadership shall be rendered in an effective manner that is consistent and aligned with the core values, mission, ethics, policies and procedures of KRH.
*Provides day to day operational leadership to the assigned specialty program area(s).
*Provides oversight of the clinical staff and patient care to include; staffing, orientation, education, policy/process compliance and overall quality of patient interaction and care. Identifies educational needs on an ongoing basis and develops educational programs to ensure ongoing competency of staff.
*Creates an environment of collaboration and mentorship and supports and/or assumes clinical duties operationally required. Completes clinical procedures with high technical quality using designated protocols.
*Encourages and develops risk, quality and safety reporting and analysis to foster problem solving, root case analysis for operational and clinical improvement.
*Supports customer service guidelines by developing patient and family relations, supporting the care team to provide exemplary customer service, and demonstrating proactive service recovery.
*Maintains adherence of clinical practices in assigned specialty areas according to the regulatory standards governing KRH, and the application of the standards to the policies and procedures at KRH.
*Exhibits responsibility for ensuring the appropriate policies, procedures and documentation are utilized by the unit. Participates in the development and concurrent review of policies and procedures. Assures appropriate staff training for new procedures.
*Monitors unit productivity standards. Assists leadership with operational and capital budget development and fiscal oversight. Assists leadership and materials management to assure appropriate equipment and supplies are available. Provides input on supply use and supply/equipment cost analysis.
*Participates in proactive safety and risk management programs to improve structure, process and outcomes of care. Works with leadership to assess quality, outcomes, metrics, and implements process improvement. Participates in organizational committees/ task forces as assigned.
*Conducts focused rounds in the assigned unit(s) and ensures the safety, comfort and needs of patients and families are sustained in a timely, courteous and professional manner. Maintains a visible and participatory presence on the assigned unit and addresses needs or concerns in a timely manner.
*Proactively partners with Human Resources in the areas of employee relations, corrective action, performance management, recruiting, compensation, benefits and HR policies. Works closely with HR to develop job descriptions and job standards for each position and monitors for accuracy. Conducts annual performance appraisals according to HR guidelines. Provides regular, scheduled feedback to assigned employees regarding performance. Establishes processes to ensure employees are properly trained for positions and develops cross training opportunities as warranted.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Our Commitment to Equality
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please let us know. For Logan Health positions, please email DeptHRRecruiting@Logan.org
A minimum of one (1) of the following is required:
Bachelors of Science Degree in Nursing (BSN). Current Montana RN License or a multi state compact license with authorization to practice nursing within the state of Montana.
Graduate of accredited school of Radiological Technology. ARRT Certification in Radiology with current Montana license in Radiological Technology.
Minimum of two (2) years’ leadership experience required. Possess understanding of leadership best practices and proactive team/individual development and conflict resolution.
Current RQI Healthcare Provider and ACLS required.
Relevant specialty certifications preferred.
Minimum of two (2) years’ recent experience in a minimum of one (1) of the identified specialty areas required:
Possess knowledge of the health care environment, health care reform and care delivery systems as they apply to the clinical practices on the assigned unit.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Additional Salary Information: Great benefits including tuition reimbursement, 401K, paid time off, childcare.
Internal Number: 2021-3350
About Logan Health
Logan Health represents a family of health care services designed to meet the needs of communities across Montana and their seasonal visitors. Headquartered at Logan Health Medical Center in Kalispell, the hospital system also consists of a wide array of primary and specialty care clinics across the state. With over 4,000 employees and 500 medical staff members, Logan Health has a service area of 40,000 square miles that consists of over 600,000 people. In total, the organization has 354 total beds and specializes in cancer care, cardiovascular and pulmonary care, neuroscience and spine care, orthopedics, surgical care, pediatric specialty care and behavioral health. In an average year, Logan Health sees 33,000 patients in their emergency room, conducts 18,000 surgeries and delivers over 1,200 babies.